Major Changes Driving the Healthcare Supply Chain's Evolution
Gartner just released its list for the Gartner Healthcare Supply Chain Top 25 for 2023, a health system ranking system that shows the strenght and health of the top 25 healthcare supply chains across the country. Eric O'Daffer, research vice president for Gartner, wrote a blog for Supply Chain Management Review that covers the five major changes that drove the evolution of the healthcare supply chain.
Maturity of the healthcare provider supply chains
"This advancement reached a new milestone in 2021 when we decided that healthcare providers had emerged to the point of needing their own Top 25, with the maturing life sciences companies and retailers better suited to be ranked among companies featured in Gartner’s all-industry Global Top 25. Over the past 15 years, things have evolved. Perhaps the best indication is the evolution of the title chief supply chain officer from nearly zero in 2009 to now accounting for 34% of the titles of top leaders in the healthcare supply chain. Another example was the growth beyond sourcing of mostly medical surgical products to an increased focus at mature organizations with five-year strategies on clinical alignment, sourcing, logistics, risk, ESG and analytics."
Growing size and the role of governance
"Governance and span-of-control have taken center stage. Size of the enterprise has grown and so have the areas under supply chain influence to include listening to end users, setting specifications, sourcing, delivering and holding the organization accountable. Our benchmarking initiative consistently shows that a fully counted supply chain represents 36% of the operating expense of a health system."
Disruption response builds risk and resiliency maturity
"By 2018, disruptions primarily to the IV solutions manufacturers in Puerto Rico from Hurricane Maria accelerated leaders in the industry and the pandemic cemented the need for maturation. A recent research project with Healthcare Industry Resilience Collaborative (HIRC) shows that 56% of the health systems polled have independent risk and resiliency teams. Of the health systems surveyed in Gartner’s 2022 organization design research, 46% indicated that risk management is a top-three priority for investment in the next three to five years."
The rise of digital supply chain
"The progress has been mighty with service-line analytics maturity, the advent of digital supply chain leaders and control-tower technology all taking on growing importance. In our organization design research, 81% of supply chain leaders indicated digital supply chain was a top-three area of investment in the next three years. Digital touches everything including risk and ESG."
ESG initiatives to the forefront
CEOs at leading health systems are supporting all the facets of ESG from diversity spending to sustainability to community health. The recognition that supply chains impact all these initiatives directly and that most health systems are large employers in every region they serve makes this a great place to make an impact.
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