March 27, 2020
Good Morning, National Accounts Executives!

Thank you in advance for listening to our most recent conversation around COVID-19, on National Accounts Today.
 
While COVID-19 has disrupted the rhythm of our daily lives, please continue to stay healthy and connected by any means available, to your families, friends, customers, colleagues and peers.
Be well,

Scott M. Pecore
President, ANAE

Hospital Suppliers Take To The Skies To Combat Dire Shortages Of COVID-19 Gear
Hospitals in the New York City area are turning to a private distributor to airlift millions of protective masks out of China. The U.S. military is flying specialized swabs out of Italy. And a Chicago-area medical supply firm is taking to the skies as well because a weekslong boat trip across the ocean just won’t do.

A national survey out Wednesday drives home that nearly a quarter of hospitals have fewer than 100 N95 masks on hand and 20% report an immediate need for ventilators.

Hospitals identified hand sanitizer as the second-most pressing shortage, with 64% of respondents saying they were already running out. Next was surgical masks, which provide less protection than the N95 masks. Nearly half of hospitals had fewer than 1,000 on hand; a quarter of them reported going through 1,000 per day.

Medline started delivering face masks by airplane last week after manufacturing resumed in China. Flying the supplies in will shorten the “manufacturing-to-dock” time by three to four weeks, and the firm will not be passing along the “significant increase in cost” to customers.
Listen Now: Special COVID-19 episode of National Accounts Today
In this special “Planting Seeds” episode, John Pritchard and ANAE President Scott Pecore share feedback and discuss responses from suppliers to our COVID-19 survey.

They also discuss the future relationship between the supplier and provider communities, what social-distance selling means for the National Account Executive during this un-ordinary time, and what a post-COVID-19 world will look like.
Kaiser Permanente cancels $900M headquarters project
Kaiser Permanente canceled its $900 million headquarters project in Oakland, officials said Tuesday.

The healthcare giant planned to build a 1.6 million-square-foot office tower that would have been Oakland's biggest commercial project. But this week, the company told city officials the project was no longer happening.

"Delays and increasing costs related to this project caused us to re-examine the feasibility and focus on renovating our current buildings," Kaiser Permente said in a statement. "The decision is not related to COVID-19. Kaiser Permanente appreciates the hard work by the developer and its team on the 2100 Telegraph Avenue project."
There'll be no "back to normal" for healthcare after COVID-19 crisis
Jonathan Manis, senior vice president and chief information officer at Christus Health, spoke about the current COVID-19 situation.

Manis says as a result of this coronavirus crisis and our collective response to it, we just might be seeing what healthcare can look like once this crisis has passed. And it will pass, leaving all of us, and those we exist to serve, with a very different idea of what is possible from a transformed and consumer-centric healthcare industry.

In response to this unprecedented virological threat, our industry and its regulators are aggressively adopting a contemporary service mindset and the modern tools and technologies that come with it.

Most importantly, we are now witnessing global, national, regional and local data- and information-sharing and the sharing of best practices as we all work to make a dramatic shift from the diagnosis and treatment of disease to the prediction and prevention of disease. Incredible. And all of this in just a few short weeks.
Do We Finally Have A Tipping Point For A Better Healthcare Supply Chain?
John Strong, a 45-year veteran of the healthcare industry, goes over the advantages and disadvantages of a medical product tracking system and how it could have prevented the supply shortages of key medical products due to the COVID-19 health crisis.
Premier CEO on medical supply shortage hospitals are facing
CNBC's Meg Tirrell talks with Premier CEO Susan DeVore about the shortage of medical supplies hospitals are facing amid the coronavirus pandemic.
Preparing for the surge: How Penn Med is bolstering capacity and staff to brace for COVID-19 cases
Steven Berkow, Advisory Board's VP of Provider Research, spoke with Patrick J. Brennan, MD CMO and Senior VP at Penn Medicine, about what steps his health system is taking to care for a surge in COVID-19 patients. Penn Medicine is a six-hospital health system, including the Hospital of the University of Pennsylvania in Philadelphia, and Brennan is board certified in infectious disease.
Telehealth visits at Mass General, Boston Medical Center skyrocket
Boston Medical Center, which launched telehealth visits on March 16, has seen a rapid increase in usage. Within 48 hours of deploying the service, the hospital had 1,500 virtual visits scheduled, according to the report.

Prior to the coronavirus pandemic, BMC was hardly doing any telehealth, said Rebecca Grochow Mishuris, MD, associate chief medical information officer at BMC. The virtual capabilities have allowed physicians and nurses to focus more on emergency and urgent cases of people who have required hospitalization due to COVID-19.
Sebelius, Looking Back At ACA, Says the Country’s Never "Seen This Kind of Battle"
Kathleen Sebelius, who served as secretary of Health and Human Services under President Barack Obama, helped lead the administration’s negotiations with Congress over the Affordable Care Act and implementation of the law.

Sebelius, who is also a member of the Kaiser Family Foundation board of directors, recently joined Julie Rovner, Kaiser Health News’ chief Washington correspondent, for a special edition of the “What the Health?” podcast dedicated to the ACA’s 10th anniversary.
U.S. Asking Allies for Extra Stockpiles to Help Fight Coronavirus
A senior State Department official in a briefing with reporters on Tuesday said the U.S. is asking countries if they have excess materials or excess capacity to manufacture key items needed to battle the spread of the virus.

The State Department has set up a “tracker” to organize which countries have available supplies, and the information is sent to other agencies, like the Federal Emergency Management Agency (FEMA).

Trump has faced pressure from members of Congress and hospital groups to use his authorities under the Defense Production Act amid reports of a shortage of medical supplies like protective masks, testing kits and ventilators.

FEMA Administrator Peter Gaynor said in a CNN interview Tuesday morning that the agency would use the law to secure testing kits, but the agency later said it was able to secure the kits without it.

FEMA has also come under fire from New York Gov. Andrew Cuomo (D), who said the state needs 30,000 ventilators to meet the demands for the expected number of patients. He said FEMA has provided only 400 of the critical breathing machines.
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